Privacy

 

Privacy Policy

Introduction

Imagatec regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Imagatec users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact us at 1300 365 443.

Collection of Information

Imagatec may require information from you in order to provide services and support. All correspondence may be collected and stored, particularly in regard to sales, support and accounts.

Imagatec may collect identifying information during online, telephone and email communication.

Use of Collection Information

Any details collected from Imagatec customers is required in order to provide you with our products and/or services.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information on our website, we encrypt that information using secure socket layer technology (SSL). When your Credit Card details are entered, they are sent to the payment gateway vendor in order to be processed as required. We never permanently store your complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at help@imagatec.com.au.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at help@imagatec.com.au.

Communications

Imagatec uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a you wish not to receive such correspondence, please contact Imagatec Helpdesk on 1300 365 443.

Third Parties

Imagatec may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

Imagatec does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Imagatec website to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the Imagatec Pty Ltd site.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.


Website Security

  • The Imagatec website runs in a secure cloud environment provided by Amazon Web Services
  • Data transmitted between Imagatec and the user's web browser is encrypted
  • Imagatec Pty Ltd utilises HTTPS and is secured by a 256bit SSL/TLS security certificate
  • HTTPS prevents data sent over the internet from be being intercepted and read by a third party
  • HTTPS protects the integrity of communication between Imagatec Pty Ltd and the user's browser