iOrder

Seamless online ordering integration solution

More Orders, Less Effort

iOrder offers online ordering for franchises and independent stores.

Customers can place their orders online with no staff assistance. Orders can be paid for, and sent to the appropriate store/location.

Integrates with iPOS and iPizza.
Allows online payments.
Customise to branding.
Connects to Makeline or Docket Printer.
No extra equipment required.
Optional instore kiosk.

Imagatec iOrder

Imagatec has been working away on our new online ordering platform and are pleased to announce iOrder – the most affordable online ordering solution available for iPOS and iPizza!

Are your current online ordering transaction charges excessive? 30%, 35%, 40%, hidden charges, account charges… that’s just crazy, how is someone expected to make any profit paying fees that high? iOrder keeps it real, how does 80c/order sound to you? For a $50 online order, that’s just 1.6% - now that is crazy! Finally, there is an online ordering solution that doesn’t break the bank. They’re your online customers, and they’re ordering your food, so you should be the one benefitting the most, and iOrder makes that possible.

iOrder was created for YOU, with features YOU want, at an affordable cost YOU deserve, so that YOU benefit!

iOrder is a completely new online ordering platform, designed specifically to meet the growing need for our iPOS and iPizza customers to open their stores to online customers. Using your own domain name, or a free iOrder domain from Imagatec, you can add an online order link to your website, or Facebook, or Google, or all of them, and open your store to the web.

Amongst the many great features that iOrder offers, the most convenient is that it is fully integrated into iPOS and iPizza. So when your online customers place an order, iOrder will send that order directly to your POS. It is then accessible to the whole of POS, from Make Line Monitor, to Customer Service Screen, to back office reports and reconciliations. With iOrder, there is no more need for that extra tablet or printer just to print your online orders. And with iOrder, the customers remain your customers, and any customer details provided are safely stored in your customer database, giving you access to improved marketing options.

If Imagatec iOrder interests you, or you are ready to add iOrder, just let us know. Email help@imagatec.com.au and one of our iOrder techs will give you a call.

Imagatec iOrder - Feature List:

iOrder Modes

@Online:
- When configured for @Online mode, the iOrder platform will provide an online ordering service to end users.
@Table:
- When configured for @Table mode, the iOrder platform will provide an 'order at table' service on a 'Store Device'.
- This requires a store to have hadrware secured to tables that allow end users to place dine-in orders at a store.
@BYO:
- When configured for @BYO mode, the iOrder platform will provide an 'order at table' service on a 'end user Device'.
- This allows the end user to scan a QR code with their own mobile phone or tablet to place dine-in orders at a store.

Online access to a store’s POS menu

Each product can include an images
Products can be customised based on allowed rules (ie. customers can change/add/remove toppings and extras)
Customisable Menu Headings for each menu section
Customisable product display order per menu section
Option to use different online product names

iPOS/iPizza integration:

Orders are sent to iPOS/iPizza POS
Orders are fully accessible by POS and/or its included features (ie. Make Line Monitor, Customer Service Screen, etc)
iOrder colours can be customise from iPOS/iPizza back office (or in the iWarehouse for Franchises)
iOrder features can enabled/disabled from iPOS/iPizza back office (or in the iWarehouse for Franchises)
iOrder features can configured/customised from iPOS/iPizza back office (or in the iWarehouse for Franchises)

Half & Half:

Gives online customers the ability to create half and half items (ie. essential for pizzas stores)

Update Added Products:

Any customisable product added to a customer order can be edited prior to payment

Upsells:

Hard upsells (ie. online customer is presented with an upsell recommendation prior to payment)
Upsell are configured for you by Imagatec helpdesk and are based on the rules you define (ie. if a customer only buys a meal, recommend a drink; or if a customer buys a meal and a drink, recommend a dessert)

Combos/Promos:

Includes support for “default” iPOS/iPizza COMBO functionality (ie. COMBO=element,element)
Includes support for “default” iPOS/iPizza COMBO scripts (ie. PRICEPARENT)
Includes support for “default” iPOS/iPizza COMBO elements (ie. P111)
Includes support for “TAG” elements for use in COMBO (ie. COMBO=TAG1,TAG2)

Deal Codes:

iOrder customers enter a predefined deal code to load a promo or discount in iOrder
Dealcodes can be generated from the back office of iPOS & iPizza (or in the iWarehouse for Franchises)
Dealcodes can be configured to link to any promo or discount available in POS

Embedded URL deal codes:

Direct linking to the iOrder menu from an external site or service, and automatically applying a dealcode promotion

Giftcard Codes:

iOrder customers enter their Giftcard code in iOrder to redeem their Giftcard balance
Giftcards can be sold in iPOS & iPizza or via a provided Giftcard snippet that is added to your website

Banner Advertising:

Banner ad carousel supported
Will carousel through a list of banner ads

Pickup orders supported

Delivery orders supported

'Click and Collect' orders supported

ASAP Orders:

iOrder customer can select the earliest possible pickup/delivery/collection time

Timed Orders:

iOrder customer can place an order for a set time during any trading period of current day

Future Orders:

iOrder customer can place an order for a set time during a trading period of a future day

Simple Delivery Area:

Set a maximum allowed order distance from the store

Advanced Delivery Area:

Allowable delivery areas defined by delivery zones
Customisable delivery zone shapes and sizes
Support for multiple delivery zones
Each delivery zone can include its own custom delivery charge and/or delivery time offset
Delivery areas can be defined from the back office of iPOS & iPizza (or in the iWarehouse for Franchises)

Simple Trading Hours:

Set a single 'Start' and 'End' time that your online store will accept orders between

Advanced Trading Hours:

Set 'Start' and 'End' times for each trading period for each day of the week
Set 'Start' and 'End' times for public holiday trading periods
Set up custom trading periods for special occasions

iOrder Trade Overrides:

Use Online Ordering (enable or disable iOrder completely)
Allow Upsells (turn upsells off or on)
Override Start Trade (start online trade now)
Override End Trade (end online trade now)
Allow OLO Pickup (enable and disable online Pickup orders)
Allow OLO Delivery (enable and disable online Delivery orders)
Min Delivery (set the minimum order $ value for delivery)
Free Delivery (set the minimum order $ value for free delivery)
Hide Pickup Times (Hide the PICKUP times displayed to online customers in iOrder)
Hide Delivery Times (Hide DELIVERY times displayed to online customers in iOrder)

Multiple Payment Options:

Pay in Store
Pay Online:

Stripe
NAB
ANZ
eWay
PayPal
PayStation (NZ Only)

eReceipt:

iOrder order confirmation/receipt is emailed to the online customer upon order completion
A copy can also be configured to be emailed to the store upon order completion

Security:

All connections are encrypted using 256bit SSL certificate encryption
All cloud infrastructure incorporates multple security measures to keep our iOrder plaform safe and secure

Want to discuss our software or try a free demo?

Try a free online demo of iPOS, iPIZZA, iWASH or iOrder. We’ll take some details about your business and customise the demo to give you the full experience.